Privacy Policy

Last updated: February 9, 2026

This Privacy Policy explains how Talo Chat ("Company", "we", "us", or "our") collects, uses, stores, and protects your personal data when you use our web application (the "Service").

By using Talo Chat, you agree to the practices described in this Privacy Policy.

1. Who We Are

• Service name: Talo Chat
• Legal entity: JP IA Solutions, LLC
• Contact email: support@talo-chat.com
• Operating scope: Global

2. Scope of This Policy

This Privacy Policy applies to all users who access or use Talo Chat. It should be read together with our Terms and Conditions.

3. Data We Collect

We may collect the following categories of personal data:

3.1 Account Information

• Email address
• Account credentials
• Subscription status

3.2 Usage Data

• Interaction data within the app
• Pages visited and features used
• Technical information such as browser type and device information

3.3 Payment Information

• Subscription and billing status

Note: Payment details are processed by Stripe. We do not store full payment card details.

4. AI-Generated Conversations

• All conversations in Talo Chat are generated by artificial intelligence.
• Conversation content is not reused, retrained, or repurposed, even in anonymized form.
• We do not use user conversations to improve or train AI models.

5. Purpose of Data Processing

We process personal data only for legitimate purposes, including:

• Providing and operating the Service
• Managing user accounts and subscriptions
• Processing payments
• Improving performance and reliability
• Ensuring security and preventing misuse
• Complying with legal obligations

6. Cookies and Analytics

Talo Chat may use:

• Cookies or similar technologies
• Analytics tools to understand usage patterns

These tools help us improve the Service and user experience. You can manage cookies through your browser settings.

7. Third-Party Services

We may rely on trusted third parties, including:

• Stripe (payment processing)
• Hosting and infrastructure providers
• Analytics services

These third parties process data only as necessary to provide their services and are subject to their own privacy policies.

8. Emotional and Sensitive Content Disclaimer

Talo Chat may involve emotionally sensitive experiences.

• The Service does not provide medical, psychological, or therapeutic advice.
• Users are responsible for their emotional well-being while using the Service.
• If you experience distress, seek help from a qualified professional.

9. Data Retention

• We retain personal data only for as long as necessary to provide the Service or comply with legal requirements.
• Users may request account deletion at any time.

10. User Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and associated data
• Object to or restrict processing

Requests can be made by contacting us at support@talo-chat.com.

11. Account Deletion

You may delete your account at any time through your account settings. Upon deletion, your personal data will be removed or anonymized, unless retention is required by law.

12. Data Security

We implement reasonable technical and organizational measures to protect personal data against:

• Unauthorized access
• Loss or misuse
• Disclosure or alteration

However, no system is completely secure, and we cannot guarantee absolute security.

13. International Data Transfers

As a global service, your data may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after updates become effective constitutes acceptance of the revised policy.

15. Contact

If you have questions or concerns about this Privacy Policy, contact us at:

Email: support@talo-chat.com

By using Talo Chat, you acknowledge that you have read and understood this Privacy Policy.